Privacy Policy
Executive Privacy Summary
At MetaByte Solutions, we build enterprise-grade AI systems and autonomous digital infrastructure. We prioritize strict data sovereignty, client data isolation, and total transparency in how information is processed.
Zero Public AI Training
We never use client code, data, or operational workflows to train public LLMs.
TLS 1.3 & AES-256
End-to-end encryption in transit and at rest across all hosted interfaces.
No Data Selling
We do not sell, monetize, or rent personal or business data to third parties.
Information We Collect
We collect information in two ways:
- Information you give us directly - your name, email address, company, and project details when you submit our contact form or email us.
- Information collected automatically - basic usage data (pages visited, referring site, device/browser type, approximate location) via Google Analytics, so we can understand how the site is used and improve it.
How We Use Your Information
- To respond to your inquiry and scope potential work.
- To operate, maintain, and improve this website.
- To understand aggregate traffic and content performance.
- To meet legal or contractual obligations tied to a client engagement.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Third-Party Services
We share information with a small number of processors, only as needed to run this site:
- Resend - delivers the email generated when you submit our contact form.
- Google Analytics - processes anonymized/aggregated usage data.
- Google AdSense - displays advertising on this site and may use cookies or similar identifiers for ad delivery, personalization, and measurement, subject to Google's own privacy policy.
We do not share your information with third parties for their own marketing purposes.
Data Security
We take reasonable technical and organizational measures to protect the information you share with us. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain contact-form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records, then delete or anonymize them.
Your Rights
You may ask us to access, correct, or delete the personal information we hold about you at any time by emailing metabytesolutions1212@gmail.com.
Children's Privacy
This site is not directed at children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
AI Engineering & Data Governance
Enterprise GuardrailsAs an AI agency engineering custom Voice Agents, RAG Pipelines, and Autonomous Workflows, we establish explicit data boundaries between public foundation models and client environments:
- Vector Index & Embeddings Privacy: Customer vector databases (Pinecone, Qdrant, PGVector) deployed during client engagements are hosted in dedicated, isolated environments with strict access control.
- Zero Model Retention API Agreements: We prioritize zero-data-retention (ZDR) API endpoints when interacting with frontier LLM providers (e.g., OpenAI Enterprise, Anthropic, AWS Bedrock).
- Proprietary Knowledge Isolation: Documents indexed for RAG systems remain encrypted at rest and are accessible strictly via authenticated workspace tokens.
Third-Party Sub-processors
We engage trusted third-party service providers to host, maintain, and deliver our platform services. All sub-processors adhere to strict data security requirements.
| Sub-processor | Role & Function | Data Processed | Location |
|---|---|---|---|
| Resend, Inc. | Transactional Email Delivery | Name, email address, message body | United States |
| Google LLC (Analytics) | Anonymized Website Analytics | Anonymized IP, device info, page views | United States |
| Vercel Inc. | Cloud Hosting & Edge CDN | Server logs, IP address, performance data | Global Edge Network |
| Sanity AS | Content Management Infrastructure | Published site content & media assets | European Union / US |
Contact Privacy & Data Protection Officer
If you have any questions, concerns, or requests to exercise your legal data rights (access, deletion, correction, or export), please contact our Data Protection Office:
Direct Compliance Email
metabytesolutions1212@gmail.com