Agents & Assistants

Voice Agents That Actually Sound Like They're Listening

Real-time conversational AI for phone and voice channels — built to handle support, booking, and outbound calling without sounding like an IVR tree.

Sub-Human Voice Latency

Autonomous AI Voice AgentReal-Time Audio Stream & STT/TTS

< 340ms Latency

Select Voice Workflows:

Live Audio Stream (Inbound Pipeline)

"Hello! Thanks for calling MetaByte. Are you looking to automate your workflow?"

1. Speech-to-Text

Deepgram Nova-2 (32ms)

2. Agent Reasoning

Claude 3.5 Sonnet (180ms)

3. Neural TTS Voice

ElevenLabs Turbo (120ms)

Automated Call ActionTotal: 340ms

Qualified $50k deal. Dispatched calendar booking link to caller via SMS.

Human-like ConversationsNatural, empathetic & context-aware

Built for BusinessSecure, reliable & scalable

Works Where You WorkIntegrates with your existing stack

About Service

About the Voice Agents

Most "AI voice agent" pitches are a chatbot wearing a phone number. We build the real thing: a voice agent running on real-time speech models that understands interruptions and pacing, wired into the same CRM, calendar, and helpdesk your human agents already use. Our AI Dogs Vaccination Receptionist checks live availability, books appointments, and confirms by SMS — all inside a single call, no human involved.

Every build starts from your actual call flows, not a template. We map the intents your team handles most, engineer escalation logic for the ones the agent shouldn't touch, and tune against real transcripts once it's live — because a demo that sounds good and a voice agent that survives a Monday morning call spike are different products.

Good fit: your phone line is already a bottleneck — missed after-hours calls, long holds, a team answering the same five questions all day. Not a fit: you want a novelty IVR replacement with no real system behind it — that's a simpler, cheaper build, and we'll point you there.

What You Get

Everything You Get With Voice Agents

Voice Agent for SAAS Platforms

Embed intelligent voice agents natively into your SaaS platform.

Outbound / Inbound Voice Agents

Handle both inbound calls and proactive outreach with human-like conversations.

Appointment Scheduling & Booking Agents

Automate scheduling, rescheduling & booking without back-and-forth.

AI Receptionist / Front Desk Replacement

Never miss a call. Smart AI receptionist handles & routes every inquiry.

Sales & Lead Qualification Agents

Qualify leads, understand needs, and move prospects closer to conversion.

Customer Support Voice Agents

Provide 24/7 support, resolve issues & improve customer satisfaction.

Multilingual Voice Agents

Talk to your customers in their language and expand globally.

CRM & Telephony Integration

Seamlessly integrate with your CRM, phone systems & business tools.

Analytics, QA & Call Monitoring

Track performance, monitor calls & improve quality with actionable insights.

Web Embed Voice Agent

Embed voice agents on your website and increase engagement instantly.

Use Cases

Where Voice Agents Fits

High Call Volume

Every ring gets answered, every time even the ones your team would've missed between calls.

Service & Appointment Businesses

Bookings, reschedules, and confirmations happen on autopilot, live against your real calendar.

Sales Teams

Every inbound lead gets called back within minutes, not whenever someone finally has time.

Support Teams

Order status and account lookups get handled instantly, so your best people aren't stuck on repeat questions.

Case Studies

Production AI Systems In Action

Voice Agents case studies from real engagements, published as projects complete.

View All Projects

Voice Agents

AI Dogs Vaccination Receptionist

An AI voice agent that answers every call, checks live availability, books vaccination appointments via n8n, sends SMS with Twilio, and updates the dashboard.

Voice Agents

AI Voice Receptionist for a Dental Clinic

An AI voice receptionist that answers every dental clinic call, handles appointment scheduling, and reduces missed calls without a human at the front desk.

Voice Agents

Real Time Avator Voice Agent

A real-time conversational voice agent with a live AI avatar that answers spoken questions from a 200+ page Microsoft annual report, grounded in the source.

Our Process

How We Build It

Discovery & Call Flow Mapping

We map your existing call flows, common intents, and escalation paths before writing a single prompt.

Voice & Model Selection, Prompt Engineering

We select a voice and underlying model that fits your brand, then engineer prompts and guardrails around your actual call scripts.

Integration & Testing

The agent gets wired into your phone system, CRM, and helpdesk, then stress-tested against real call scenarios before launch.

Launch & Continuous Tuning

We monitor live calls, tune prompts against real transcripts, and keep improving resolution rate after launch.

HOW WE BUILD IT

Real Tools, Not a Buzzword List

LiveKitOpenAIFastAPIPostgreSQL

FAQ

Common Questions

Quick answers about our voice agents services.

We use current-generation real-time speech models rather than older text-to-speech engines, and tune pacing, interruption handling, and turn-taking specifically for your call scripts — the goal is a conversation, not a menu system read aloud.

Yes — the agent can look up and update records in your CRM or helpdesk mid-call, and we build the integration around whatever system you already use rather than requiring you to switch tools.

It escalates to a human agent with a full summary of the conversation so far, rather than making the caller repeat themselves from scratch.

Multi-language support is standard — the underlying speech models we build on cover most major languages out of the box. What we confirm during discovery isn't whether a language works, but which specific accents and dialects your callers actually use, so pacing and pronunciation get tuned for them rather than left generic.

Data & Security

How We Handle Your Data

Your Data Stays Yours

Your data, conversations, and documents are used only to build and run the system you're paying for - never to train third-party models, and never shared outside your project.

You Own What We Build

The code, prompts, and configurations built for your engagement belong to you, not licensed back to you after the contract ends.

Documented Upfront, Not Boilerplate

Hosting region, data retention windows, and who has access are scoped to your specific engagement and documented during discovery, not left as generic fine print.

Packages & Pricing